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Chapter 1: Introduction to the Personal Computer |
|
1.1.2 |
Worksheet:
Job Opportunities |
|
1.4.7 |
Worksheet: Research Computer Components |
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Chapter 2: Safe Lab Procedures and Tool Use |
|
2.2.2 |
Worksheet: Diagnostic Software |
|
2.3.4 |
Lab: Computer Disassembly |
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Chapter 3: Computer Assembly - Step by Step |
| 3.2 |
Lab:
Install the Power Supply |
| 3.3.3 |
Lab:
Install the Motherboard |
| 3.5.2 |
Lab:
Install the Drives |
| 3.6.3 |
Lab:
Install Adapter Cards |
| 3.7.2 |
Lab:
Install Internal Cables |
| 3.8.2 |
Lab:
Complete the Computer Assembly |
| 3.9.2 |
Lab:
Boot the Computer |
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Chapter 4: Basics of Preventive Maintenance and Troubleshooting |
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There are no Labs in this Chapter. |
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Chapter 5: Fundamental Operating Systems |
| 5.2.2 |
Worksheet: NOS Certifications and Jobs |
| 5.3.2 |
Worksheet: Upgrade Hardware Components |
|
5.4.2 |
Lab: Install Windows XP |
|
5.4.2 |
Optional Lab: Install Windows
Vista |
|
5.4.5 |
Lab:
Create Accounts and Check For Updates in Windows XP |
|
5.4.5 |
Optional Lab:
Create Accounts and Check For Updates in Windows Vista |
|
5.4.8 |
Lab: Managing System Files
with Built-in Utilities in Windows XP |
|
5.4.8 |
Optional Lab:
Managing System Files with Built-in Utilities in Windows Vista |
|
5.4.9 |
Worksheet: Answer NTFS and FAT32 Questions |
|
5.5.1 |
Lab: Run Commands
in Windows XP |
|
5.5.1 |
Optional Lab:
Run Commands in Windows Vista |
|
5.5.3 |
Lab:
Managing Administrative Settings and Snap-ins in Windows XP |
|
5.5.3 |
Optional Lab:
Managing Administrative Settings and Snap-ins in Windows Vista |
| 5.5.4 |
Lab: Install Third-Party Software
in Windows XP |
|
5.5.4 |
Optional Lab: Install Third-Party Software
in Windows Vista |
| 5.6.2 |
Lab: Restore Points
in Windows XP |
|
5.6.2 |
Optional Lab:
Restore Points in Windows Vista |
| 5.6.3 |
Lab: Registry Backup and Recovery in Windows XP |
|
5.7.2 |
Lab:
Managing Device Drivers with Device Manager in Windows XP |
|
5.7.2 |
Optional Lab:
Managing Device Drivers with Device Manager in Windows Vista |
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Chapter 6: Fundamental Laptops and Portable Devices |
| 6.1.2 |
Worksheet:
Research Laptops, Smartphones, and PDAs
|
| 6.2.3 |
Worksheet:
Complete Docking Stations True or False Questions |
|
6.3.4 |
Worksheet:
Answer Laptop Expansion Questions |
|
6.4.1 |
Worksheet:
Match ACPI Standards |
| 6.7.2 |
Worksheet:
Research Laptop Problems |
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Chapter 7: Fundamental Printers and Scanners |
| 7.4.2 |
Lab:
Install All-in-One Device
and Software |
|
 |
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Chapter 8: Fundamental Networks |
| 8.3.2 |
Worksheet: Identify IP Address Classes |
|
8.4.2 |
Packet Tracer
Activity: Cabling a Simple Network |
| 8.9.1 |
Worksheet: Internet Search for NIC Drivers |
|
8.9.2 |
Lab: Configure an Ethernet NIC to use DHCP in Windows XP |
|
8.9.2 |
Optional
Lab: Configure an Ethernet NIC to use DHCP in Windows Vista |
|
8.9.2 |
Packet Tracer
Activity: Adding Computers to an Existing
Network |
| 8.10.3 |
Worksheet: Answer Broadband Questions |
| 8.12.2 |
Worksheet: Diagnose a Network Problem |
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Chapter 9: Fundamental Security |
| 9.1 |
Worksheet: Security Attacks |
| 9.2.1 |
Worksheet: Third-Party Anti-Virus Software |
|
9.3.4 |
Packet Tracer
Activity: Connecting Wireless PCs to a Linksys WRT300N |
|
9.4.2 |
Worksheet: Operating System Updates |
|
9.5.2 |
Worksheet: Gather Information from the Customer |
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Chapter 10: Communication Skills |
| 10.1 |
Worksheet:
Technician Resources |
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Chapter 11: Advanced Personal Computers |
| 11.1 |
Worksheet:
Job Opportunities |
|
11.2.2 |
Lab: Using a Multimeter and a Power Supply Tester |
|
11.2.2 |
Lab: Testing UTP Cables using a Loopback Plug and a
Cable Meter |
| 11.3.7 |
Worksheet:
Research Computer Components
|
|
11.4.1 |
Lab: Install a NIC in
Windows XP |
|
11.4.1 |
Optional Lab: Install a NIC in Windows Vista |
|
11.4.3 |
Lab: Install Additional RAM
in Windows XP |
|
11.4.3 |
Optional Lab: Install Additional RAM in Windows
Vista |
| 11.4.4 |
Lab: BIOS File Search
|
|
11.4.5 |
Lab: Install, Configure, and Partition a Second Hard
Drive in Windows XP
|
|
11.4.5 |
Optional Lab: Install, Configure, and Partition a Second
Hard Drive in Windows Vista |
|
11.6.3 |
Lab:
Repair Boot Problem |
|
11.6.3 |
Lab: Remote
Technician: Repair Boot Problem |
|
11.6.3 |
Lab: Troubleshooting Hardware Problems in Windows XP |
|
11.6.3 |
Optional Lab: Troubleshooting Hardware Problems in
Windows Vista |
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Chapter 12: Advanced Operating Systems |
| 12.2.2 |
Lab:
Advanced Installation of Windows XP |
|
12.2.2 |
Optional Lab: Advanced Installation of Windows Vista |
|
12.2.3 |
Lab: Create a Partition in Windows XP |
|
12.2.3 |
Optional Lab: Create a Partition in Windows
Vista |
|
12.2.4 |
Lab: Customize Settings in
Windows XP |
|
12.2.4 |
Optional Lab: Customize
Settings in Windows Vista |
| 12.2.5 |
Optional Lab:
Install an Alternate Browser |
|
12.4.1 |
Lab: Schedule
Task Using GUI and “at” Command in Windows XP |
|
12.4.1 |
Optional Lab:
Schedule Task Using GUI and “at” Command in Windows Vista |
|
12.4.2 |
Lab: Restore
Points in Windows XP |
|
12.4.2 |
Optional Lab:
Restore Points in Windows Vista |
| 12.5.3 |
Lab:
Fix Operating System Problem |
| 12.5.3 |
Lab: Remote
Technician: Fix an Operating System Problem |
|
12.5.3 |
Lab: Troubleshooting Operating System Problems in
Windows XP |
|
12.5.3 |
Optional Lab: Troubleshooting Operating System Problems
in Windows Vista |
|
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Chapter 13: Advanced Laptops and Portable Devices |
| 13.2 |
Worksheet:
Investigating Repair Centers |
| 13.3.1 |
Worksheet:
Laptop Batteries |
| 13.3.2 |
Worksheet:
Docking Station |
| 13.3.3 |
Worksheet:
Research DVD Drives |
| 13.3.4 |
Worksheet:
Laptop RAM |
| 13.5.3 |
Worksheet:
Verify Work Order Information |
|
13.5.3 |
Worksheet: Investigating Support Websites and Repair
Companies |
|
13.5.3 |
Optional Lab: Troubleshooting Laptop Problems in Windows
XP |
|
13.5.3 |
Optional Lab: Troubleshooting Laptop Problems in Windows
Vista |
|
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Chapter 14: Advanced Printers and Scanners |
| 14.2.4 |
Lab: Install an All-in-one Printer/Scanner |
|
14.3.2 |
Lab: Share the All-in-one Printer/Scanner
in Windows XP |
|
14.3.2 |
Optional Lab: Share the All-in-one Printer/Scanner
in Windows Vista |
| 14.4.2 |
Lab: Optimize Scanner
Output |
| 14.5.1 |
Worksheet:
Search for Certified Printer Technician Jobs |
|
14.6.3 |
Lab: Fix a Printer Problem |
| 14.6.3 |
Lab: Remote
Technician: Fix a Printer Problem |
|
14.6.3 |
Lab: Troubleshooting
Printer Problems in Windows XP |
|
14.6.3 |
Optional Lab: Troubleshooting
Printer Problems in Windows Vista |
|
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Chapter 15: Advanced Networks |
| 15.2.2 |
Worksheet: Protocols |
| 15.3.2 |
Worksheet: ISP Connection Types |
|
15.4.2 |
Lab: Configure Browser Settings in Windows XP |
|
15.4.2 |
Optional Lab:
Configure Browser Settings in Windows Vista |
|
15.4.2 |
Lab: Share a Folder, Share a Printer, and Set Share Permissions
in Windows XP |
|
15.4.2 |
Optional Lab: Share a Folder, Share a Printer, and Set Share Permissions
in Windows Vista |
|
15.5.1 |
Lab:
Install a Wireless NIC in Windows XP |
|
15.5.1 |
Optional Lab: Install a Wireless NIC in Windows Vista |
|
15.5.1 |
Packet Tracer Activity: Install a Wireless NIC |
| 15.5.2 |
Lab:
Configure Wireless Router |
|
15.5.3 |
Lab: Test the Wireless NIC
in Windows XP |
|
15.5.3 |
Optional Lab: Test the Wireless NIC in Windows Vista |
|
15.5.3 |
Packet Tracer Activity: Test a Wireless Connection |
| 15.8.3 |
Lab:
Fix Network Problem |
| 15.8.3 |
Lab:
Remote Technician: Fix Network Problem |
|
15.8.3 |
Lab: Troubleshooting Network Problems in Windows XP |
|
15.8.3 |
Optional Lab: Troubleshooting Network Problems in
Windows Vista |
|
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Chapter 16: Advanced Security |
| 16.1.1 |
Worksheet:
Answer Security Policy Questions |
| 16.2.3 |
Worksheet:
Research Firewalls |
|
16.3.1 |
Lab: Configure
Wireless Security |
|
16.3.2 |
Lab: Configure Windows XP Firewall |
|
16.3.2 |
Optional Lab: Configure
Windows Vista Firewall |
|
16.4.3 |
Lab: Data Backup and Recovery in Windows XP |
|
16.4.3 |
Optional Lab: Data Backup and Recovery in Windows Vista |
|
16.5.3 |
Lab: Fix a Security Problem |
|
16.5.3 |
Lab: Remote Technician:
Fix a Security Problem |
|
16.5.3 |
Lab:
Troubleshooting Access Security with Windows XP |
|
16.5.3 |
Optional Lab: Troubleshooting Access Security with
Windows Vista |
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