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Chapter 12: Advanced Operating Systems

Chapter Introduction
12.1
12.1 Select the appropriate operating system based on customer needs
12.1.1 Describe operating systems
12.1.2 Describe network operating systems
12.1.3 Windows OS directory structures
12.2
12.2 Install, configure, and optimize an operating system
12.2.1 Compare and contrast a default installation and a custom installation
12.2.2 Install Windows XP using a custom installation
12.2.3 Create, view, and manage disks, directories, and files
12.2.4 Identify procedures and utilities used to optimize the performance of operating systems
12.2.5 Identify procedures and utilities used to optimize the performance of browsers
12.2.6 Describe installation, use, and configuration of e-mail software
12.2.7 Set screen resolution and update video driver
12.2.8 Describe installation of a second operating system
12.2.9 Windows CLI commands
12.3
12.3 Describe how to upgrade operating systems
12.4
12.4 Describe preventive maintenance procedures for operating systems
12.4.1 Schedule automatic tasks and updates
12.4.2 Set restore points
12.5
12.5 Troubleshoot operating systems
12.5.1 Review the troubleshooting process
12.5.2 Identify common problems and solutions
12.5.3 Apply troubleshooting skills
Chapter Summary

Chapter Quiz
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