Cisco Systems

 

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Chapter 4: Basics of Preventive Maintenance and Troubleshooting

Chapter Introduction
4.1
4.1 Explain the purpose of preventive maintenance
4.2
4.2 Identify the steps of the troubleshooting process
4.2.1 Explain the purpose of data protection
4.2.2 Identify the problem
4.2.3 Establish a theory of probable causes
4.2.4 Determine an exact cause
4.2.5 Implement the solution
4.2.6 Verify solution and full system functionality
4.2.7 Document findings
Chapter Summary

Chapter Quiz

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